Taxi Chemnitz FAQ – frequent questions and clear answers

Send a request through the online ride form, call 0371 33784986, use WhatsApp or open DriveMe / the iPhone PWA. Include pickup, destination, preferred time, passengers and special requirements. The ride is confirmed only after an explicit reply.

The phone number is 0371 33784986. You can use it to request a ride or ask about an existing request.

Yes. Requests can be sent around the clock. Vehicle availability, pickup time and execution are confirmed separately.

A short-notice ride can be requested at any time on the immediate taxi page. Arrival depends on demand, traffic, pickup location and vehicle requirements. A reliable pickup time applies only after confirmation.

Yes. Send the date, requested pickup, latest arrival, passengers and special requirements through the ride form. Airport, medical and early-morning rides benefit from complete advance details.

A form, WhatsApp message or phone call is initially a request. Pickup and execution are binding only after an explicit confirmation.

Regular taxi rides are charged according to the applicable Chemnitz taxi tariff. The fare combines a base fare, tiered kilometre rates, the relevant tariff period, waiting time and possible surcharges.

No. The live fare calculator provides a non-binding estimate based on route, selected time, tariff and passengers. The calibrated taximeter or a separately confirmed fixed price remains decisive.

Tariff level II applies on working days from 20:00 to 05:00 and all day on Sundays and public holidays. The calculator selects the rate from the entered ride time.

Cash and card payment may be available depending on the ride and vehicle. State a required payment method in the request and have it confirmed.

A fixed price can be agreed in advance for certain pre-booked rides with a clear pickup and destination. Airport routes have separate fixed-price offers. A calculator result is not yet a confirmed fixed price.

Yes. Planned patient taxi rides in Chemnitz can be requested with available documents or as a privately paid ride. Suitability, availability and billing are clarified separately.

No. A prescription does not automatically guarantee insurer approval or direct billing. The individual medical case, possible prior approval, complete documents and the confirmed billing process are decisive.

Yes. Submit weekdays, outbound and return times, the treatment period and exceptions. The recurring schedule is valid only after separate confirmation.

A patient taxi ride is a planned journey without medical supervision during the trip. Medical monitoring, special positioning, qualified staff or an ambulance vehicle may require a qualified transport service.

This may be possible after prior clarification. State the companion, mobility aid, boarding difficulties and required vehicle size in the request.

No. Call 112 immediately for unconsciousness, severe breathing problems, acute chest pain, major bleeding or another medical emergency.

Yes. The airport transfer page lists fixed-price standard routes to Dresden, Leipzig/Halle, Prague, Berlin BER and Nuremberg. Outbound transfers and airport pickups are possible.

Provide the airport, direction, date, time, flight number, terminal, passengers, luggage and the Chemnitz address. Stops or changes can affect the price.

An invoice process can be arranged for companies in advance. See Business Taxi Chemnitz for the required company details and process.

Yes. Hotel, guest, station, trade-fair and business-appointment rides can be submitted with guest name, meeting point, destination, time and a reachable contact.

Yes. DriveMe is available for Android. On iPhone, the web app can be added to the home screen through Safari.

Contact the dispatch as early as possible by phone or WhatsApp. Provide name, date, time, pickup and destination.

Contact the dispatch quickly. The ride date and time, pickup, destination, name, phone number and a precise description of the item are helpful.

The information is used to process the request, communicate with you and, where necessary, arrange and handle the ride. See the privacy policy for details.

Call, use WhatsApp or open the contact page. For a ride request, complete pickup, destination, time, passengers and special requirements help us respond faster.